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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristy Lyman

Kristy Lyman

November 14, 2024

5  out of  5
rating by Kristy Lyman
"The Chris Hall agency is awesome! They were able to get me a great life insurance policy through State Farm. They are excellent communicators and have a professional team that is always willing to help anytime I have needed them. I highly recommend them for any of your insurance needs. Special thanks to Bruce, as well as Chris... You guys rock!! Thank you for getting me set up and taking great care of me."
We responded:
"Thank you Kristy we are always happy to help protect you and your loved ones, I am happy you got the life Policy you wanted. "
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Ricky Frank

October 15, 2024

5  out of  5
rating by Ricky Frank
"What a FANTASTIC experience. They were so responsive and helpful. I couldn’t believe how quickly they got me quotes for my house and cars. Talk about a HUGE savings with the biggest and best insurance company. Wow. A special thx to Rose for her help and work in getting all this done so fast. Painless. I feel like I now have a real agent on my side who cares about my needs and concerns. Not sure I ever felt like this about another agent or firm. AAAA+++++++++"
We responded:
"Thank you Frank we are so pleased to have you in our family of customers and look forward to helping you anyway we can. We appreciate you. "
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sarah hall

October 12, 2024

5  out of  5
rating by sarah hall
"Always amazing help and service."
We responded:
"Thank you sarah we appreciate you "
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Marina Blackburn

October 5, 2024

1  out of  5
rating by Marina Blackburn
"If I can give the 0 star I will do it. They are the worse insurance ever. They keep cancelling out our insurance when we pay every month. When we call they say that is underwriting fault and they are going to fix it but nothing happen. So tired of this situation."
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Katie Pelton

September 24, 2024

5  out of  5
rating by Katie Pelton
"Took care of my problems in person. Friendly and happy to help."
We responded:
"Glad we can help Katie,and are here if you need anything else thank you"
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Cathy Knowlson

July 3, 2024

5  out of  5
rating by Cathy Knowlson
"Bruce was a great help as I tried to figure out all my insurance needs for me and my teenage son. He was thorough, thoughtful, knowledgeable and communicative with terrific follow up. I'm truly grateful."
We responded:
"Thank you Cathy we appreciate that as we strive to work hard for all our customers and personalize their needs. "
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Misty Maile

June 18, 2024

1  out of  5
rating by Misty Maile
"Quoted me a low price. Then added more on my bill. I’ve cancelled all of polices over two months ago. I have yet to receive a refund! I keep getting auto renewal emails as well! Worst experience I’ve had w/ an insurance company! They still won’t give me my owed refund!"
We responded:
"Misty I am sorry to hear about your experience with Sate Farm, we always strive to provide excellent customer service. Technical issues can happen they are rare and can be frustrating, the issue was resolved and the check has been mailed out to you. I hope this resolves your concerns."
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Julie H

May 1, 2024

5  out of  5
rating by Julie H
"Bruce went above and beyond working for our family! Someone give him a metal for working out what he did for us! We had to move from another company to get better rates but I have been assured that the rates will stay good and we can form a lasting union with them. So grateful with my kids here in college and us moving back to NC!"
We responded:
"Julie we appreciate your family and love working with you. thank you. "
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Shiloh Mangus

March 11, 2024

5  out of  5
rating by Shiloh Mangus
"Good customer service"
We responded:
"Thank you"
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Brittani Letcher

February 5, 2024

4  out of  5
rating by Brittani Letcher
"So far my experience has been great and very professional"
We responded:
"Thank you Brittani"
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Gilfdawg

January 19, 2024

5  out of  5
rating by Gilfdawg
"The best! Very helpful and informative! Saved alot of money thanks to Chris and his team!"
We responded:
"Thank you"
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Josh Roberts

January 19, 2024

5  out of  5
rating by Josh Roberts
"Great Agent and very helpful staff as well. Love the service provided by Chris and everyone!"
We responded:
"Thank you Josh we appreciate you "
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jdkraut

January 18, 2024

5  out of  5
rating by jdkraut
"I am very impressed with Chris Hall and his team. They are super friendly and fast at getting you the insurances you need and always available to answer any questions you have."
We responded:
"Thank you, we are always looking to be friendly and fast in setting up all your insurance needs. Like a good neighbor. Chris Hall State Farm Agent"
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Samuel Kelsey

January 4, 2024

5  out of  5
rating by Samuel Kelsey
"Was very helpful and quick to get my insurance started."
We responded:
"Thank you for trusting us to be helpful and quick in setting up your insurance needs. We are always here for you. Like a good neighbor-Chris Hall State Farm Agent "
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Daniela Caro

November 27, 2023

1  out of  5
rating by Daniela Caro
"It has been a terrible experience working with this office, I do not recommend it, in addition to not having provided the services they offer, now they are making improper charges, I do not recommend them, look for another alternative to obtain some insurance"
We responded:
"I am sorry to hear that you did not have the best experience with State Farm, Business accounts are far different and meeting the needs you requested do take time and you were not willing to wait for the completed forms you requested. Those companies that request the additional info can be very difficult and will result in delays in processing your requests. Wish you the best of luck and hope your business grows and is very successful. "
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Brandon Weinberg

January 30, 2023

5  out of  5
rating by Brandon Weinberg
"Very helpful, and unexpectedly affordable. I have all my insurance needs meet with this agency. Highly recommended."
We responded:
"Thank you Brandon we appreciate you and your family"
Profile photo of Melissa Quilter

Melissa Quilter

September 22, 2022

5  out of  5
rating by Melissa Quilter
"I had a lot of questions that Amanda took a generous amount of her time to answer and help me out with. I really appreciate her patience and knowledge to help us understand what was best for us! I have always had good customer service from the people at State Farm."
We responded:
"I am glad we can answer all your questions, we are available to help, taking time to understand you're needs is always our priority. Insurance is hard enough and we try to make it easy as possible. thanks for you patience. Chris "
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Garrett Godfrey

September 8, 2022

5  out of  5
rating by Garrett Godfrey
"Chris did an awesome job and saved me money. Thanks Chris!"
We responded:
" Glad we could help in our insurance process and save you money . Chris Hall "
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michael barlow

March 30, 2022

5  out of  5
rating by michael barlow
"Amanda was really helpful, saved me $1,100.00 over my current Allstate insurance."
We responded:
"Thanks Michael we appreciate you and glad we can help."
Profile photo of David Harwood

David Harwood

March 19, 2022

5  out of  5
rating by David Harwood
"I've had nothing but excellent experience with Chris and Lesly. They looked for every discount I was eligible for and were more than pleasant. I've got the best coverage I've ever had at the lowest price ever. Thanks especially to Lesly for going the extra mile."
We responded:
"Thank you David we appreciate you and here to help anytime."
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Heather Pierce

March 18, 2022

5  out of  5
rating by Heather Pierce
"Absolutely Amazing staff! Request a quote online on a Saturday, expecting a call on Monday. To my surprise I got a call right away on a Saturday! Loved the quote, was promised a call on Monday to finalize switching over and they followed through. They kept their word, saved me money and went above and beyond. Will recommend them to everyone I know."
We responded:
"thank you Heather we appreciate you and glad to help out anyway we can."
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Soumith Reddy

February 1, 2022

5  out of  5
rating by Soumith Reddy
"Chris and Amanda were very helpful in understanding me the insurance details and also cleared most of my doubts and the service was awesome 😃 And of course they gave me the best rate. I’m glad to work with both of them and get my auto insurance"
We responded:
"Thank you Soumith we appreciate you and we are happy for you. Thanks Chris"
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Sam Mageno

November 5, 2021

5  out of  5
rating by Sam Mageno
"I called 10 insurance companies and there representative Jessica got me the lowest price within only a few minutes they were quick with there service and transfers highly recommend!"
We responded:
"Sam glad you had a excellent experience and welcome to State Farm we appreciate you"
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Les Keller

October 29, 2021

1  out of  5
rating by Les Keller
"State farm has done nothing but act in bad faith. They were happy enough to take our money, but as soon as we needed them to do their job and be our advocates they scattered like rats. Last month a distracted truck driver flipped his rig and spilled highly caustic chemicals all over highway 189. We followed shortly thereafter and had no choice but to drive through. Our car squealed and complained afterwards then had a complete breakdown. We needed a tow, which they said they would provide and confirmed our vehicle was in their possession, when in fact it was still on the side of road days later. I'll give Chris credit for trying, but ultimately the claims department was lazy, unhelpful and crooked to the core. State farm has denied everything, despite video evidence, the news story, etc. Anyone with a high school education can infer what caustic chemicals can do when splashed on an engine. They of course disagree if it means they have to do work or pay money. I'm disappointed and disgusted with their unethical behavior. Go with anyone else."
Profile photo of Kristy Steele

Kristy Steele

October 26, 2021

5  out of  5
rating by Kristy Steele
"Chris helped me streamline my policies and payments. I have a lot of kids and little time and I very much appreciated all he did to make things easier on my end."
We responded:
"Thank you so much you we appreciate you and your family"